Mark Palmer
(CSM, CST, CSPO, CSP-SM, CSP-PO)
Mark Palmer is a seasoned Agile Expert, Mentor, and Educator with a rich background spanning over two
decades in business, technology, and product innovation. He has successfully equipped thousands of professionals
with the skills needed for building high-performing teams, emphasizing business agility, the delivery of
value, and the continuous quest for improvement. With more than ten years of hands-on experience in roles
such as ScrumMaster, Product Owner, and Agile Coach, Mark enriches his training sessions with practical
insights and real-life examples. His expertise in initiating agile teams and steering organizations towards
comprehensive agility is well-acknowledged. As a certified instructor of "Training from the BACK of the Room,"
Mark incorporates neuroscientific approaches to learning in his virtual classes, enhancing participant engagement,
memory retention, and enjoyment.
Mark's consulting services have benefited a wide range of sectors, including Financial Services, Manufacturing,
Government, Energy, Online Gaming, and Non-Profit organizations. His portfolio of clients is extensive,
featuring engagements with the US Government (including the Departments of Defense, Transportation, and
Justice), State Street, SWIFT, Anthem, Capital One, Advance Auto Parts, and numerous small to medium-sized
enterprises across the globe.